Contact Us
 

We are committed to providing you with a great shopping experience. You can contact us by email, phone, fax and traditional post. Here are some of the ways we can help:

• - If you would like some help when ordering or have a query on an existing order, please send an email to customerservice@losve.com

   

• - If you would like to return an item or notify us of problem. Please send an email to
  customerservice@losve.com

   

• - To provide us with feedback on our service, or just say hello. Please send an email to
  hello@losve.com

The most efficient method of contacting us is to send us an email (alternatively use the contact form below).

We are committed to responding to your queries on the same day and in many cases within 2 hours. When you contact us please include your contact details and any order information. This will greatly speed up our communication with you and help us serve you better.

If you do need to speak to us, then you may call us between 9am and 9pm GMT Monday to Saturday using the number below.

If you would like to write then you can send letters to our address below. Please do not use this postal address for order or return queries. Instead send an email to Customer Service.

 
Secure Contact Form

You can contact us by email, alternatively you may use our secure contact form

 

Postal Address & Telephone

Foerster House, 8 Okehampton Close
Manchester, Greater Manchester M26 3LT
United Kingdom
Telephone : +44 (0) 161 6605538
Fax:            +44 (0) 161 6605539